IT Services

Executive Approach provides both IT projects and full outsourced support solutions. Our on-demand IT Service model can meet your local and global needs. Our team has built and managed IT budgets ranging from start-ups up to $240m. We understand the impact of IT costs and always seek to best align into your OpEx and CapEx budget. 
Below is an overview of our available IT Services: 
 

AMS – Application Managed Services

• Tools: Evaluation & Recommendation, Installation, Upgrades, Integrations, & Replacement
• Service Desk, Audits, Security, Cloud Transition, Monitoring, Annual Planning, Vendor Mgmt

IMS – Infrastructure Managed Services

• Monitor: networks, servers, applications & infrastructure components, incident, problem management
• Hardware installation & support, Web & Apps Hosting, System Backups

PPM – Project Portfolio Management / Demand Management

• Full IT Service Catalog Creation, IT Run versus Invest Management, Portfolio Reporting
• IT Project: Business Case, Planning, Finance, Scoping, Staffing, Governance, Delivery, Deployment

SRM – Security & Risk Management

• Confidential

SDLC – Software Development Life Cycle

• Methodology: Assessment, Improve, Establish, Training & Governance, Agile, Kanban, Waterfall
• Tools: SCC Source Code Control, Project Documentation, Project Planning & Reporting, IDE’s
• Environments: Dev, Build, Test, Stage, Production
• Deployment, Validation, Rollback, Disaster Recovery

ITAM – IT Asset Management

• People: Staffing, Training, Management
• Process: Plan, Purchase, Receive, Tag, Store, Track, Change, Deploy, Return, Disposal
• Policies: Vision setting, consensus building, policy writing, approval, training, support
• Tools: Evaluation, Recommendation, Integration, Customization, Deployment, Training, Support
• Governance: Reporting Structure, Operational, Management, Executive, BOD Performance Management

ITFM – IT Financial Management

• Small & Large Complex Global OpEx & CapEx Financial Planning & Analysis
• People: Financial Analyst Staffing, Training, Management
• Process: Annual Planning, Monthly Reporting, Quarterly Reporting
• Policies: Vision setting, consensus building, policy writing, approval, training, support
• Tools: Evaluation, Recommendation, Integration, Customization, Deployment, Training, Support
• Governance: Reporting Structure, Operational, Management, Executive, BOD Performance Management
• IT Full Service Catalog Creation & Reporting
• Financial Reporting defect discovery & repair